The main role of the Welfare Officer is to ensure the safety & welfare of all the children who attend the club. It also covers the safety & welfare of all others at the club, as well as looking at ways to improve communication and other activities at the club.
If you have a general concern please make a note of the main points of your concern and report them to Gill.
If your concern is regarding a specific incident please make a note of the date and time it occurred and report it as soon as possible. Please also make a note of the key facts relating to the incident
If you are not sure about whether to report a concern or not we advise that you do report it, it is important that the club is aware of your concerns even if you are unsure about them. We will, of course, treat all reports with the utmost discretion and confidentiality.
If for any reason you do not wish to raise your concern with Gill, please contact Marion Flynn (Club secretary) at email@example.com
You can arrange a face to face meeting with Gill by either phoning directly or sending an email. Contact details:
You can phone and discuss the issue if you do not want to meet in person.
You can write a letter highlighting your concerns and send via email
You can send a letter anonymously highlighting your concerns – however, please be aware that it is much more difficult to address the problem if we cannot contact the person who has noticed it.
You can use the Suggestion Box in the changing room to raise a suggestion or issue.
Please remember that these guidelines are for children and parents. It doesn’t matter who makes the report, or how old they are, everyone’s concerns are equally important and will be treated seriously.